Replacement parts requested

Home Owner from Jacksonville, FL
The window won't stay in the open position at midpoint. These 2 pieces are broken off. What is the required repair and would it be better to replace the entire channel.
Thank you
2 user uploaded images
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Your photo looks like a broken top sash guide that is responsible for keeping the balance in place. We'd be happy to research this for you but we'll need to see an undamaged part form another window to compare to our inventory. Thank you!

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