Replacement rollers for sliding vinyl window - Philips brand

A handy person from California says:
I'm looking for replacement tandem roller assemblies for Philips sliding vinyl windows. The rollers and assemblies are all plastic and push/click into rectangular openings in the bottom of the sash. Overall length of each roller assembly including the lip is 2.25 inches and the width including lip is 5/8 of an inch. Without lip the length is 2 1/8 inches and width is 7/16 of an inch.
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Tom from SWISCO responded:

Thank you for your patience during this busy season. I'm sorry to say that I wasn't able to find an exact match for this window roller. The only thing we carry that seems to come close is our 87-221, but the size appears to differ compared to yours. Please review the dimensions we show for this product to determine if you could still get it to work.

A quick learner from California says:
Wanted to see if you had any luck locating a replacement roller. I need to replace a broken set on my Phillips window and am having no luck.

Thanks.
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