The Andersen patio door lock is too loose

A quick learner from Harrisburg, PA says:
Can you point me in the right direction to replace this. The ball bearing are falling out because it is loose....

Rick
User submitted picture of andersen thumb latch.
Profile picture of Casey
Casey from SWISCO responded:
Hi Rick,
Take a look at the 82-037 if you think the internal lock is the problem. If it is just the lever giving you problems we do have replacements, see 82-043 and 82-241, thumb latch replacements.
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