Bob from SWISCO responded:
August 28, 2019
Thanks for writing in. We can help you replace these balances, but we'll need to see pictures of a balance from each window. Specifically, we need to see pictures of the nylon fittings on either end, as well as the stamp code on the metal channels. The length of the metal channels, not including the nylon fittings, would also be most helpful. From there, we'll try and narrow down what we need. Many thanks. |
Bob from SWISCO responded:
August 29, 2019
Thanks for the reply, this is exactly what we needed to see! Looks like you need either our S351-28 or S390-28 with a stamp option 2730, as well as either our S351-29 or S390-29 with a stamp option of 2820. The only difference between the Series 351 and Series 390 is the 'depth' of the bottom nylon shoe, so compare both Series to your old balances to see what matches best. |
Tom from SWISCO responded:
August 30, 2019
We don't think you need both sizes either. You need one of these two Series, we just don't know which one. I'm afraid we can't really narrow it down any more from here, though. Like Bob said, the only difference between them is the size of the shoe. You'll have to measure yours as accurately as you can to determine which option is right for you. The difference is important, but subtle, so it's not something we can really eyeball through photographs. You'll have to use your best judgement. |