Replacement - which one is correct?

Quick Learner from Winter Haven, FL

Jul 12, 2017 8:19 pm

I need to replace broken Block and Tackle Window Balances. Do not know who is the window manufacturer. It is a non-tilt window and side load. Measurement is 15" and a 9/16" channel.

The window has a label w Mfg Code YOM-1 Series 9500. Window H-R50 53x74

The marking on the broken one is 14DS (BSI) GL and a 23. Please advise ASAP. Thank you

5 Replies

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Tom from SWISCO

Jul 14, 2017 2:46 pm

EXPERT

Thanks for all the information! Unfortunately, we can't identify the Series of balance you need unless we see photos of both ends of the balance. If you respond with photos, I can try to identify it for you.

Quick Learner

Jul 14, 2017 5:06 pm

Pictures of the one that is not broken

User submitted photos of a window balance.

Paul from SWISCO

Jul 17, 2017 2:48 pm

EXPERT

Thank you! I think you could have either our Series 390 or Series 351 channel balance, depending on the depth of the bottom shoe. That is the only difference between them.

Quick Learner

Jul 17, 2017 3:27 pm

How do I measure to correctly determine the depth of the shoe? I'm a very visual person, so
Maybe you can send me a pic or illustration? Thank you

Tom from SWISCO

Jul 20, 2017 9:42 am

EXPERT

You would measure the depth, which is the heel-to-toe measurement. We have detailed pictures and dimensions on our site. I will also post them here for you to consider.