Replacement window balances

Quick Learner from Sisters, OR, USA
Jun 12, 2024 12:00 am
Hello, I am looking for replacements for this bsi balance. Thank you for the help. Channel is 5/8 inch deep. Length of metal is 26 5/8 inches. Thank you for the help
channel balance 26 3 bsi stamp
2 user uploaded images
7 Replies
Emily
Emily from SWISCO
Jun 13, 2024 1:06 pm
SWISCO
EXPERT

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length of 26-5/8" which is what makes it custom.

Can you show us a clear and up close photo of the metal clip attached at the end of the pulley cord? Can you also confirm the number of balances you're looking to order? 

Quick Learner from Sisters, OR, USA
Jun 13, 2024 1:21 pm
I will get the detailed photo to you tomorrow. Is there a suitable standard replacement that would work? Thank you.
Emily
Emily from SWISCO
Jun 13, 2024 3:20 pm
SWISCO
EXPERT

I'm afraid there isn't. No stock balance can replace what you have here, unfortunately. The issue when trying to use a stock balance to replace this is that if you were to use a 26" version, both the metal channel and cord would be too short and the sash wouldn't be able to close. Meanwhile, a 27" would be too long, and you'd run into the same issue.

Quick Learner from Sisters, OR, USA
Jun 14, 2024 8:01 pm
Here are a couple pics of the hook end. I will be looking for 4 of these. I also have a 20 5/8 inch length on other windows. Would those be custom as well? Thank you.
20240614_165936 20240614_165731
2 user uploaded images
Tom
Tom from SWISCO
Jun 17, 2024 1:43 pm
SWISCO
EXPERT

Hey there, Emily isn't here today but I'll do my best to assist you. 

As she already, outlined, these will need to be custom ordered, but this most recent batch of photos answers all my questions. Thanks so much for going to the trouble! What I can do is email you a purchase link and price quote that will let you add 4 of these to your cart. You can then checkout as normal.

As for your other window, that may also be custom but I can't tell you for sure without seeing it. We would need all the same photos: top end, bottom end, stamp, and the hook at the end of the cord. I will also need quantity.

Custom balances are non-refundable, so it's best not to guess. We like to tackle these one at a time. It pays to be thorough on this kind of project. 

I'll hold off on sending that purchase link I mentioned until we get the details on all your other balances. That way you can checkout with everything at once. Just let me know if you wanted to pull the trigger on the 26-5/8" size anyway and I'll get the ball rolling on that.

Quick Learner from Sisters, OR, USA
Jun 17, 2024 1:55 pm
Yes, thank you. Let's move forward with the 26 5/8 x4 as those are the worst ones I have. Thanks.
Tom
Tom from SWISCO
Jun 18, 2024 11:01 am
SWISCO
EXPERT

Okay, sounds good to me. I'll shoot that over to you now.

Please let me know if you wanted to make any changes, or whenever you wanted to pull the trigger on those other sizes.

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