I believe the operator is in good shape. I want to make sure I get the correct replacement.
Thanks You
Joe
Casey from SWISCO responded:
February 10, 2023
Hello, We'd be happy to help but we would like to see photos of the operator that this handle attaches to with the window open so that the arms that move the sash are fully visible. This will help us confirm which of our handles would be compatible. Thank you! |
Casey from SWISCO responded:
February 10, 2023
Thanks for getting back to us. I can't be positive since the arms that connect to the sash are tucked under the sill but I suspect that you may have something like the 39-330 Roto operator, which uses the 39-232 handle. If so, you would need to replace the entire operator, rather than just the handle, since the worm gear that the handle attaches to appears to be broken off of the base and is still inside the handle. That is not something that can be repaired, unfortunately. Take a look and see how the specifications compare to yours. Alternate image for 39-330
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Dave Sr. from SWISCO responded:
February 13, 2023
In that case, take a look at the 39-226 with the 5/16" hex stem that goes into the operator. Alternate view of 39-226
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