Replacements for my window spring system

Handy Person from Alberta, Canada
The stamp on the spring system is 04/10 Unique 31-D40 and 18/06/10 Unique 13-A10 what do I order for replacement?

Do you have a guide for future. Orders?

Thanks
4 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for posting. I'm confident we can help, but those stamps aren't identifiers. They just tell us the strength of your old balances. To know what you have, we'll need you to remove the balances from their windows and show us clear photos of any end attachments. That's key to identification. See the guide I've listed on this page that covers all the different kinds of balances we carry--but once we see what you're working with we'll be able to offer more specific guides as well.

Handy Person from Alberta, Canada
This is the pictures of each end of the spring system
4 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for your photos. Based on what I see here, you have either our Series 380 or Series 385, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match. Note that the shoe in your photos is damaged and therefore you won't be able to use this one as a reference, so make sure to remove an undamaged version before you continue.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

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