Replacing Spiral Titlt Window Balance and Pivot Shoe

A quick learner from Boston, Massachusetts says:
Hello team,

First of all I want to congratulate you on your website and your DIY videos. I need to replace the spiral and pivot on my windows. I live in a high rise and the windows are metal. While I can see how to replace the spiral easily, I don't see anything for replacing the pivot in the metal window.

Could you please let me know if there is any way to do this?

Thank you
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Tom from SWISCO responded:
Just send a photo, and we will do the rest.
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
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How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
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How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
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How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
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