Replacing a broken window balance

Quick Learner from Rocklin, California
Apr 10, 2023 7:48 pm
I need to replace the window balance that has broken. It has 2790 30 stamped on it.
5 Replies
Casey
Casey from SWISCO
Apr 11, 2023 4:02 pm
SWISCO
EXPERT

Hello,

We'd be happy to look into this for you but, unfortunately, the stamp code does not indicate the replacement balances needed for your repair. Your stamp is actually from an outdated weight system, so we will need to know the exact weight of your window sash to determine the corresponding strength option. We will also need to see an undamaged balance removed from your window, including both end attachments, to compare to our inventory. Thank you! 

Quick Learner from Rocklin, California
Apr 16, 2023 2:13 am
Thank you for the reply. I can't weigh the window for an exact weight, but I would estimate the weight at no more than 10 pounds. Attached are pictures with measurements as well.
C0FBE7FA-C942-4876-A3C4-D08BF07F5A10 8CAD4F29-4630-443C-AF77-E25526102CBF 5AACE208-E39D-4590-ADC7-B00958C54420 C7E8CE98-299D-46C3-9E13-917DA012DEDE 619B8CA8-13E9-4ADA-8E71-1146C28F7B09
5 user uploaded images
Casey
Casey from SWISCO
Apr 17, 2023 8:22 am
SWISCO
EXPERT

Hello,

It looks like you have either our S351-28, with a 15-002 bottom attachment, or S390-28, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. 

We can't confirm without knowing your exact sash weight but if it is exactly 10 pounds, you'd need 2720 spring strength options for your replacement balances to support between 9-13 lbs. You can find the complete weight chart under the channel balance product descriptions. Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

Quick Learner from Rocklin, California
Apr 17, 2023 10:22 pm
Thank you for your help. I'm ordering them now. Mine was the S390 with the 15-001 shoe. I'm ordering them now.
Casey
Casey from SWISCO
Apr 18, 2023 8:18 am
SWISCO
EXPERT

That's great! Please let us know if you need anything else. 

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