Hi,
My lower window sash balance cords (both) are broken on my Andersen double hung window. I am looking to sell this house in a couple of weeks and hoping the repair is not too difficult. I've watched the video many times. I really hope to not have to do any touch up painting either.
Can you please identify the proper replacement sash balancer?
Top window measures 32 1/4" of glass area on the horizontal
Bottom window appears to be bigger at 32.5" of glass area.
I also am looking to repair my Anderson Window Crank.
Can you please confirm I need part 39-147.
Would really like to speak with someone and get these parts on order today.
Tom from SWISCO responded:
August 13, 2020
Thanks for reaching out to us. In order to identify the balance you need for your Andersen window, I will need you to remove the balance itself and show me a clear picture of each and every stamp printed on the box. That will allow us to match it up to something in our catalog. Concerning your operator, the 39-147 does look similar. As long as the other dimensions match up then you should be good to go. |