Dave Sr. from SWISCO responded:
August 3, 2017
Hello! The 82-055K handle and other similar handles are held on with two Phillips head screws. You would need to remove the screws first. If you have already done that, the next step would be to pull the outside handle off. In some cases, the outside handle will fall right off. To remove the inside handle, you will need to kind of wiggle it to get the "locking hook" out of the door. Did you try to pry off the outside handle with a small screwdriver or a tool like the 75-026 chisel? Usually an Allen wrench isn't needed! If you want, you can send us some photos of your handle and show us the problem you are having. We'd be glad to lend a hand.
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