Dave Sr. from SWISCO responded:
June 24, 2014
The retractable screen in an EMCO storm door is difficult to repair. I have repaired them in the past but it was a bit of a hassle. From what I remember, I had to remove the top rail of the storm door to access the screen. My advice for you is to go back to where you purchased the door and see if they have a repair person or at least detailed directions on replacing the screen.
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