Window Balance Parts

A quick learner from Yorktown Heights. New York says:

I have windows that I can remove, clean and replace. The rods re 22" and have a stamp "2120" the clip on the window itself is what i now find is missing on many many windows. I will need all new rods and need to replace these clips. I don't know the manufacturer. Any advice or help is appreciated.

Than you

Marianne

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A home owner from Yorktown Heights. New York says:
These are the rods and the missing piece on the window
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Bob from SWISCO responded:

Hi Marianne. It looks like you want to replace your channel balances as well as your top sash guides. The channel balances are the 'rods' on the sides of the sash. They are spring-loaded mechanisms that allow the window to open and close at will. We can certainly replace these for you, but we will need to see one of the balances removed from the windows. Photos of any attachments at either end of the balance would be helpful. Please keep in mind that these balance types might differ for different-sized windows, so if you have to replace multiple sets be sure to account for possible differences.

For your top sash guide, could we have a full picture of one removed from the window, with mugshot photos of the front and side? Many thanks.

A home owner from Yorktown Heights. New York says:
Thank you so very much for your help as you can see a piece is broken off. ( on most of them. ). The window it's self had missing pieces on the end.
I hope the photos are what you need
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Bob from SWISCO responded:

Thanks for getting back to us. For your channel balance, see our S350-22, with a stamp option of 2120. 

The part attached to the window sash is the top sash guide. It helps keep the channel balance in place during the operation of the window. Can you show us an undamaged version removed from the window? Again, mugshot pictures of the front and side tend to be most helpful. Many thanks. 

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