Hello, I have 30 vinyl and wood double hung windows in my home that were installed in 1999. The window manufacturer is unknown. The balances are failing with the balance shoes getting stuck at the bottom of the windows. The balance lengths are 16" (8), 20" (4), 22" (16) and 28" (32) The only marking on the photographed 20" balance is "20C BSI KL". The window sashes with the 20" balance assemblies weigh 15 pounds.
Can you identify replacement balance assemblies that would work?
Thank you,
Kevin