Require info on channel balance and top sash guides

Handy Person from Tampa, FL
Aug 5, 2024 10:06 pm

Dear Swisco

I want to order parts however cannot figure out the part numbers. Want to replace the channel balances and top sash guides. Metal part of the channel balance is 37 inches. There is a number 3650 on the side of the channel balance.

Much appreciated.

Francois 

top sash guide WINGED TOP FITTING WINGED TOP FITTING 3650 STAMP WNGED BOTTOM SHOE
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3 Replies
Emily
Emily from SWISCO
Aug 8, 2024 9:44 am
SWISCO
EXPERT

Hi there Francois.

Thanks for reaching out to us. Since the top and bottom fittings are winged, I recommend the S380-37 or S385-37 with the 3650 stamp. You'll have to measure the bottom fitting as shown below.

As for the top sash guide, the 18-161 looks like a match. Review the specifications and see if you agree.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

Profile view of 18-161
Profile view of 18-161

Detail of 18-161
Detail of 18-161

Handy Person from Tampa, FL
Sep 19, 2024 5:38 pm
Hi Emily, that you for your response. The balance shoe is spot on, however when I measure the channel balance bottom, mine looks like 7/8 or 24mm. Is there another option than the two options you sent ?
Thank you.
Emily
Emily from SWISCO
Sep 20, 2024 9:05 am
SWISCO
EXPERT

We do have the 15-029 bottom shoe which measures 7/8" deep. We don't have a stock balance that uses this shoe but we'd be happy to help via custom order. To outline it for you, we'll use a 37" long metal channel with the 3650 stamp and 19-005 top fitting and 15-029 shoe attached. Does that sound good to you? If so, let me know the number of balances you'd like to order and I can draft a price quote. 

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