Restoring or Replace Hardware?

Thanks for posting. There's not really a method you can try that will tell you for sure if your balance is broken. If you open your window and it drifts down on its own, then your first step should be to try to charge it with a 75-006 charging tool. 2-3 turns ought to do it, you'll feel tension build at that point. You don't want to give it any more.

If 2-3 turns doesn't give you the tension you need, then it's time to buy a new balance.

I can't say for sure what color tip you need. That will depend on the weight of your sash, which I do not know. Your original looks to be white, which often corresponds to our more modern Red Tip option. You should weigh your sash to be sure.

Your pivot shoe is similar to our 15-212 , but you should carefully review our photos and dimensions to ensure that this is correct.

Thanks for confirming. If your sash is 22 pounds then I personally would go with the Green Tip, yes. Red could still work but it's pushing it.

I'm afraid we don't have an ETA on any of our back ordered products at this time, due to the quarantine. I can only promise that we're trying to get them back on shelves as soon as possible.