Dave Sr. from SWISCO responded:
November 11, 2019
Thank you for reaching out to us, Michael. Looking at the photos of your hinge, I can see the name "Truth" printed on it. This type of hinge was made to come away from the end so that you can get your hand on the outside to wash the sash from inside the house. Take a look at our 36-048 and 36-004-10. These aren't exactly like yours, but I've used this type hinge in the past to replace the older Truth brand one. I found that as long as you replace the hinges in pairs they work just as well. I'm not sure why your sash is hitting when it is opened. There could be something else going on when you try to open your window, like an obstruction of some sort. |