Roll out window hardware.
Contractor from Granby, Colorado
Jun 6, 2024 12:33 pm
Customer ordered wrong hardware. Hand crank gear teeth are stripped at closed position.
5 user uploaded images
4 Replies
Casey from SWISCO
Jun 7, 2024 10:02 am
Hello,
It looks like you may need one of the Encore style operators shown in the video below. The determining factor would be the fitting used to attach the long arm to the sash track. Take a look at the video and related items to confirm. Thank you!
Contractor from Granby, Colorado
Jun 18, 2024 7:13 pm
Sorry. Wasn't able to get back to property. I looked at all of your information. From my perspective none of the "new" hardware has the same angle as the arms on the old hardware. The old hardware is labeled in the photos. Just to add, the old hardware is "half open" in the first photo. I'm not the expert here but just thought I would ask?
Casey from SWISCO
Jun 20, 2024 8:24 am
I can't be sure but it sounds like you're referring to the orientation of the arms, which changes based on the position that the crank handle was left in. If there are any other discrepancies you're concerned by, or differences in dimensions, we would need to know your precise specifications to confirm if there is a closer match.
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