Roller Product for sgd-r20 sgd-r25 series 800-3100

A quick learner from Vallejo, CA says:
Hi Swisco,

Happy Sunday. Was wondering which roller product will work for sgd-r20 sgd-r25 series 800-3100?

Any information is appreciated. Thank you in advance.

Gilbert
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Tom from SWISCO responded:

Hello, Gilbert. According to this sticker, you have a door made by Anlin Industries. The bad news is that I've never heard of this company before and I don't know what roller is used.

Truth be told, even being familiar with the company who made the door is rarely enough to ID a roller. Companies I'm more than well acquainted with will use all kinds of different parts. The only way to reliably identify a roller is to see the original, which will require you to remove the door first. I know that's probably more work than you wanted to put into this project, but it's usually always necessary.

Once the roller is out, I will need to see it from the back end, top, and sides. Written dimensions will also be necessary. After I have that data, I will check our inventory to see if we have a match.

A quick learner from Vallejo, CA says:
Hi Tom,

Thank you so much for the info. You're right, the door will need to be removed regardless.

We tried to remove the door but unfortunately cannot figure it out. Unscrewing the bolt that lifts the rollers had no effect. & using a crowbar to lift up the bottom didn't seem to work either.

Any recommendation on how to remove the door?

Thank you Tom, much appreciated!
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Tom from SWISCO responded:

You may find the video below to be helpful. This is a general guide for how to remove most types of patio glass doors. As mentioned before, I'm not familiar with the Anlin brand so I'm not 100% sure how relevant this is for your project, but I don't see anything particularly weird about your door. I'm hoping this process will work fine.

A quick learner from Vallejo, CA says:
Thank you for the info & youtube link. I very much appreciate your help! I'll try it over the weekend.

Have a very merry Christmas & happy new year!
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Tom from SWISCO responded:

Thank you, and you as well! We're here to help with any questions you may have.

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