Roller appears to be fastened from top (as door was built)

Home Owner from Springfield, IL

Apr 23, 2025 2:05 pm

Pretty sure I need Product Code: 81-095. However, the roller appears to be screwed to the bottom door rail from the top of the rail, before the glass was installed. I can see the screw threads pointing downward through the top hole of the roller assembly. So for the most part, they are permanently installed. Ever run accross this?

2 user uploaded images

4 Replies

Dave Sr. from SWISCO

Apr 28, 2025 2:10 pm

Hello,

Our recommendation depends of what your patio door made of. If it's an Aluminum frame, then you will need to remove the bottom rail off the patio door to access that screw at the top of the roller housing. Take a look at the related videos on patio doors to assist you.

Alternate image for 81-095

Home Owner from Springfield, IL

Apr 28, 2025 2:39 pm

sorry. it is vinyl. the rails are all heat fused together.

Dave Sr. from SWISCO

Apr 29, 2025 8:55 am

That does throw a rench in things since it would be difficult to install a screw from underneath a vinyl sliding door. Could you send us some more photos showing different views of the roller and of the patio door? It may also help to see the handle set used on your door.

If the head of the screw is rusted, you could try using WD-40 to loosen the screw and an EZ-Out extractor to remove it.