Roller assembly for a Farely SureGlide 5 foot sliding patio door

A handy person from near Kingston, Ontario says:
February 16, 2020
The bearing in the centre roller assembly is worn out and make opening the door difficult and it squeals. The brochure I have attached indicates they are 1" rollers. The door was purchased in 2008 and this is the brochure that came with the door. Here is the model information that is etched on both the inside and outside of the stationary part of the door:
AFG
Tempered
16CFR
1201-C11
ANSI 297.1 2004
1/9 UA SGCC 1702
5650
Profile picture of Bob
Bob from SWISCO responded:
February 17, 2020

I'm afraid it's almost impossible to say what rollers you need for your patio door off this information alone. This hardware is incredibly independent of brand and manufacturer information. The only way to know for sure what you need is to see the rollers out of the door. Dimensions, specifically the height and width of the housing and the diameter of the wheels, is also useful. From there we can do our best to find a match for you. For information on how to remove and replace your sliding door rollers, see the video below.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.