I ordered a few parts, the cam and I didn't want to install them immediately. When I finally did, I found out that they were wrong. I can send you the a picture of the correct and incorrect part for a little help figuring out just what I need.
The silver ones are the ones that I previously ordered.
Thanks
5 Replies
Tom from SWISCO
Apr 12, 2017 2:05 pm
Thanks for posting. I see you ordered our 23-041 mirror closet door roller. It does look different from the old part, but to be honest I don't see anything that would prevent it from working. Did you try to install it? It may still fit in your door.
Quick Learner
Apr 12, 2017 3:58 pm
Yes it doesn't fit on the cut out on the door
Tom from SWISCO
Apr 13, 2017 10:32 am
Hmm... in that case, could our 23-285 be better? Look over our dimensions and see if they match up to your old roller. Let us know if you need any other specific measurements to confirm. Also note the placement of the adjustment screw. You may need to drill a hole to reach it, or else it may not work at all.