Rollyson 2500 series

Handy Person from VA
I need replacement balances for non-tilt window sash. 19" long and 1/2" wide. Balance shoe 7/8" depth (15-029) and balance top (19-005)
4 user uploaded images
7 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hello! We can supply a balance with that combination of nylon fittings, but it will have to be a custom order. Before we begin, we need a bit more information. First, can you tell me what the stamp on the metal channel reads? Can you also tell me how many you need?

Once I know that, I'll email you an order link and price quote for that quantity. That will allow you to add the custom balance to your cart as if it were a stock product.

Handy Person from VA
Hi, I didn't find any stamp on the metal channel, but I measured window high 20 inches wide 39 inches, also I need to replace piece of plastic trim, I don't know name of this part. Thanks
4 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

If there's no stamp on the original channel balance, then we need to know the weight of the sash. That's the only other way we will know how strong to make these springs. When weighing your sash, please be as precise as possible. We need it down to the ounce.

I'm afraid we don't have a match for that trim. I apologize for the inconvenience. We can still help with the balance, but we won't be able to supply this particular trim piece.

Handy Person from VA
Hello Tom, thank you for your advice. So weight of sash is 16 lb. I also find more broken balances I need to help what is correct balance. I have the two windows same sash weight (19 lb) but have different balances look at pic. One is 3030 but another 3040. Thank you for your help.
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Perfect! Yes, if your sash is 18 pounds then you definitely want the 3030 option. I'll email you an order link and price quote now for 2 of the 3030 balances and 2 of the 1830 balances. These links will allow you to add these custom balances to your cart as if they were a standard product. You can then continue shopping or checkout as normal. Let me know if you had any questions!

Handy Person from VA
I think there are correct balances for my windows.
1) (S380-31) top (19-005) shoe (15-029) option (3030)
2) (S380-19) top (19-005) shoe (15-029) option (1830).
Can you provide how can I place order? Thanks
Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides