Roto crank and hinges

A handy person from Alaska says:
June 26, 2020
I need some hinges and casement cranks, I thought I ordered the right ones
(Swisco 36-024) but they don't fit. Can anyone tell me from the photos what I need to order? Thank you
Thumbnail of the uploaded file named Dana Foley 1.jpeg
Thumbnail of the uploaded file named Dana Foley Hinge.jpeg
Thumbnail of the uploaded file named Dana Foley Hinge 3.jpeg
Thumbnail of the uploaded file named Dana Foley Hinge 2.jpeg
Thumbnail of the uploaded file named dana foley 2.jpeg
Profile picture of Casey
Casey from SWISCO responded:
June 30, 2020

Hello,

Unfortunately, your Roto operator is no longer available and Roto has not offered a substitute. As for your hinge, can you tell us the dimensions of your original that kept the 36-024 form working for you? Thank you!
16" Four Bar Hinge, Standard Duty
16" Four Bar Hinge, Standard Duty
36-024
$25.45
Roto Single Arm Operator, 9-1/2"
Roto Single Arm Operator, 9-1/2"
39-429
$28.90
Roto Single Arm Operator, 9-1/2"
Roto Single Arm Operator, 9-1/2"
39-430
$28.90
2-Bar Hinge Set, 14"
2-Bar Hinge Set, 14"
36-049
$20.52
Roto Casement Track
Roto Casement Track
39-542
$11.52
Truth Folding Crank Handle, 11/32"
Truth Folding Crank Handle, 11/32"
39-205
$11.70
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
SWISCO Window Operator Crank Handles
SWISCO Window Operator Crank Handles
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.