Rusted Jeld-wen casement window parts

Home Owner from Bahamas
I am in need of the external crank components for my Jeld-wen casement windows. I have multiple windows. They are all custom sized (four 35"w x 49"h; two 31" x 49"h; two 26"w x 47"h; two 34.25"w x 46.5"h) the parts needed are pictured as they are all starting to rust. And two windows are not operational due to crank and stabilizer failures. I originally purchased "coastal hardware" which has only lasted 6 years. If you have stainless steel I would prefer a more robust set of materials if available.  Thank you.
 
 
5 user uploaded images
6 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Your operator resembles one of the Encore-style operators shown in the video below depending on the fitting attached to the end of the longer arm. These Encore operators use the 39-375 and 39-376 handles with covers. Unforutnately, they are not available in stainless steel. 

If you need new hinges as well, we'll need to confirm the length of the base that attaches to the window sill to narrow down your options. Thank you. 

Home Owner from Bahamas
According to the pictures it looks like we are needing 39-253LB.
What do you think? 
4 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

I agree that your photos resemble the 39-529 slider used with the 39-253LB operator. If you're unsure, you can slide it out of the track to confirm the specifications below match yours. 

Alternate image for 39-529
Alternate image for 39-529

Alternate view with measurements
Alternate view with measurements

Home Owner from Bahamas
The length of the base that attaches to the window frame is 13" and the portion that attaches to the window is 14.5". 
Casey
Casey from SWISCO
SWISCO
Expert

If your hinge has a 13" base, I'd recommend considering the 36-049 set. The base is a bit longer at 14" but that may not be a problem since you'll be replacing the top and bottom hinges. Take a look and see what you think. 

Dimensions for 36-049
Dimensions for 36-049

Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides