Rusty roller in condo window

Quick Learner from 29572

Aug 17, 2020 2:03 pm

Hello,

I would like to replace the rusty metal roller in this window with a non-rusting nylon roller. Any ideas what part(s) I'd need?

Thank you!

4 user uploaded images

10 Replies

Quick Learner from 29572

Aug 17, 2020 2:16 pm

I should have mentioned that I'm happy to replace this with non-identical hardware that will work as well (or better!)

Casey from SWISCO

Aug 20, 2020 2:13 pm

Hello,

Could you show us a photo of the roller removed from the window? We'll need to see the entire housing to compare to potential replacements. Thank you!

Quick Learner from 29572

Aug 20, 2020 5:29 pm

I won't have access to the window until very late in September, but will send a picture then. Thank you.

Quick Learner from 29572

Oct 2, 2020 11:33 am

Hello. I had contacted you previously, but wasn't then able to supply pictures of the removed part. Here they are. Again, I am looking for any part that will work, whether identical or just compatible. And I would prefer a nylon roller, if possible. Thank you!

4 user uploaded images

Paul from SWISCO

Oct 5, 2020 11:18 am

It appears that you have a Reynolds window that was made back in the 1980's. The metal wheel and nylon housing is our 87-021. If you need the screw as well, take one to your nearest hardware store to be matched up with a replacement. Thank you!

Quick Learner from 29572

Oct 5, 2020 10:18 pm

So grateful for your help! I'll order it pronto, and hope it can get down here while we're still here!

Quick Learner from 29572

Oct 12, 2020 9:11 am

Hello once more. We did receive the window parts in good time, but we were not able to replace our stripped out screws as easily as you mentioned. At the wonderful local hardware store here, they don't stock two-inch #8-24 stainless steel screws with an end like a dog point at our hardware store. I called two fastener stores and they said that they've never seen #8-24 of screws made, that these were custom made by the window manufacturer. Please advise if you have further suggestions for purchase.

Dave Sr. from SWISCO

Oct 12, 2020 1:11 pm

Looking at your photos I don't believe you have a screw with a 8-24 machine type thread. It looks more like a type of sheet metal screw. I believe you could use something like our 33-021 but longer, un order to match the length you need. Check back with your hardware store and ask them if they can supply you with a longer version of the 33-021. I believe you should be able to use a regular type point.

Quick Learner from 29572

Oct 13, 2020 10:42 pm

OK, thank you very much. I'll give it a try!