S165-4 Question

A home owner from Canada says:
I am looking for a Series 165 Coil Balance It is a 4 lb 3/8 but need the With to be 15/16 -1 Can you please advise if these are avaiable
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Tom from SWISCO responded:
If your width is 15/16", then I don't think you have the Series 165 spring. If possible, please show us a picture of your existing pivot shoe and coil spring and we will try our best to find something closer.
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