28.5 S351 series

A home owner from 22554 says:
June 19, 2020
I just got my replacement for one of my windows and they worked and fit perfect. I am looking to order more replacement balances of a different size.

I have 6 bay windows which require the 31 inch replacement. The order i just received is what i can duplicate for my remaining bay windows.

However, and here is where is need your help. I have windows that i measured at 28.5 inches (28 1/2"). I don't see that size and i wondered if the 28 inch would work?

Can you advise me on the right option?
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Tom from SWISCO responded:
June 23, 2020

A 28" balance won't replace a 28-1/2" balance, unfortunately. It sounds like this may have to be custom made. Just to confirm, can you show me a picture of the top and bottom ends of the balance, as well as the stamp? Can you also confirm how many you need altogether?
A home owner from 22554 says:
June 23, 2020
Hi. Thank you for the reply. I have 9 windows of the size I am asking about. So a total of 18 balances. Plus the (10) 31 inch I will need also.

Do you also have replacements for the clips shown in the picture? I have a couple of those that are broken as well.
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Tom from SWISCO responded:
June 24, 2020

Thank you! We can definitely make this, though I think this is our Series 380, not Series 351. The Series 380 uses a 19-005 top and 15-005 bottom fitting. You may want to check those to confirm.

Assuming the Series 380 is correct, I'll email you an order link and price quote right now for 18 balances that measure 28-1/2" long. Please let me know if you have any questions.
31" Series 351 Channel Balance
31" Series 351 Channel Balance
S351-31
$11.52
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