S380 w/ 15-029 shoe

A home owner from USA says:
Channel series: S380
Channel length: 29
Channel stamp: 28B
Quantity: 2
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Bob from SWISCO responded:

Sounds like you need (2) 29" Channel Balances, stamped 2820 (for a window sash in the weight range of 12 through 16 lbs), with the 19-005 Top and 15-029 7/8" deep Shoe attached. Does this sound right? I just sent you an email to order a pair of these custom balances. Let me know if you have further questions. 

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