S385-13 Channel Balance, but 13-5/8" long

A home owner from Puyallup, WA says:
Hi, it looks like a pair of S385-13 channel balance would work for me but I have one concern. The metal part of the old balances measures 13 5/8" instead of an even 13". Is that enough of a difference that the 13" balances wouldn't work?

Thank you!
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Tom from SWISCO responded:
That might make a difference, actually. Are you sure you have the Series 385 balance? There is a specific kind of custom balance that is designed in lengths that end on a 5/8". The tell tale clue is that the bottom shoe has the pulley wheel built right into it. If that's what you have, we'll need pictures of your balance. Specifically, we'll need to see the top and bottom ends, the stamp, and the metal clip at the end of the cord. Finally, how many did you need?
A home owner from Puyallup, WA says:
Thank you for your reply. No, I never thought I had the Series 385 balance. I was just hoping it would be a satisfactory replacement. Sounds like that isn't the case.I've attached some images of one of my balances. I'll need two replacements if it turns out you have something that will work.

Thanks!
User submitted photos of a window balance.
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Tom from SWISCO responded:
Great, thank you. This is just what I thought it might be. Your pictures are a big help. I will email you a custom order link and price quote immediately.
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