S395-30 Window Balance??

Question

Just placed an order for new Top Sash Guides for PGT windows. Thinking I may also need a new channel balance for at least one window. Can you confirm my guestimation? Length of the metal channel is just shy of 30 inches (29 15/16). Top attached looks like 19-005. Bottom shoe looks to be 15-001. This would make it product code S395-30. Stamp of 29 5 on the side of the channel which I'm guessing equates to option 2950. Can you confirm? Also, any chance we can then add it to my current order?

Tom · Accepted Answer

Yes, this does look like an S395-30. To verify the 2950 option, weigh the window sash. It should come out between 28 and 32 pounds. Once you verify, you can place an order for all your parts online.