Hello Customer Care ,
I have about (12) "Bilt-Well" double hung wood windows installed in the late 50s. the windows are all slightly different but most are 8 over 12. I can provide all sizes if necessary. I think the Bilt Well window company of Dubuque Iowa is no longer in business but may have later been a division of Eagle or Anderson. I am needing new sash balances and am not sure what I need to order. Parts for these windows are no longer made so I am searching for a suitable replacement.
Your Swisco blog mentioned Anderson 24-1321 model sash balances will work but I am not sure this is what I need. I believe this newer Anderson box is a little smaller than mine but may work OK.
I will immediately send you detailed pictures of the sash balance in a separate email to follow.
The glass panes (measured glass only, not wood ) measure 9.5" x 11"
The existing plastic sash box is about 8" x 3 ¼" x 1 .
My current sash box is plastic (yellowish color) and there is a number (#8) stamped on the end of the box .
I can send a picture is you need more information. The approximate measurements of the lower section of the double hung window are 39" x 42" and the measurements for the upper window section are 26" x 42".
Thanks for any help you can provide,
Ann Whitlatch / Bloomington IN 812/345-3492
SASH BALANCE
Quick Learner from USA
May 29, 2020 11:55 am
4 user uploaded images
2 Replies
Casey from SWISCO
Jun 2, 2020 2:41 pm
Hello,
Your photos resemble a Pella sash balance box, which, unfortunately, can not be replaced by an Andersen balance. I would recommend contacting the manufacturer directly for assistance. Good luck with your repair!