SGD-R35-71x80 latch part

Home Owner from Lexington, Kentucky
Apr 24, 2020 10:05 am
Hello. I ordered and received a sliding door handle part # 82-086 white for a model SGD-R35-71x80 white sliding glass door and now I realize I need another part-the one that holds the latch mechanism. Can you tell me the correct part number?

I have the part that is attached to the wall,but I am missing the part that works with the locking mechanism.
6C740796-9AEF-45AE-A89B-9A57E8AEC862 5978C799-31D0-4CDD-8CDA-9EE41C4891C8
2 user uploaded images
5 Replies
Tom
Tom from SWISCO
Apr 28, 2020 10:49 am
SWISCO
EXPERT

Thanks for posting. It looks like you're missing your mortise lock. Based on the shape, I think our 82-218 is what you want, but review our dimensions to confirm that it will fit in the space available. Take a look and let me know what you think. The video below shows how to install this mortise lock. 

Quick Learner
Apr 30, 2020 4:13 pm

The video helped me install this, no problem. Thanks a bunch!!

Home Owner from LexingtonKY
Apr 30, 2020 7:38 pm

That video helped me install the mortise lock, no problem. Thanks a bunch!! 

Maybe you can help me with something else. I have a door handle that has a spindle on the lock side AND a spindle on the other side. Do you have a video that shows how to adjust these spindles so they can fit in the mortise?

Here are photos. Do I cut down both sides so that both fit into the mortise? How do I know how much to cut?

Do you have a video for this particular setup?

3A01E8CD-1BAD-4B29-BD49-B88948F44581
1 user uploaded images
Tom
Tom from SWISCO
May 1, 2020 7:30 am
SWISCO
EXPERT

Thanks for getting back to us! Glad you were able to get a mortise lock to work on your door.

As for the spindles on the lock set, it depends. In my experience you rarely have to trim down the inside thumb latch, but in your case it may in fact be necessary depending on how thick your door is. There's no surefire way to know exactly how to cut these spindles right the first time. Your only option is to try them out first, try to determine which side needs cutting (or both sides, as the case may be), then cut off one notch and try again. If it's still not enough, take off another notch and try a second time, and so on.

I know that's a time-consuming process, but it's better than cutting off too much. Then you're kinda screwed, since you'd need an all new handle set. Just take it one notch at a time and eventually you'll find the right clearance. This is what I do and it's never failed me. 

The video below may be helpful. It doesn't feature the same exact handle set that you purchased, but it demonstrates how to properly cut down the same kind of spindle.

Home Owner from LexingtonKY
May 2, 2020 1:18 pm
Thank you for your help. I was able to do it successfully. Your videos and email and phone support have been wonderful!!
Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts