SGD Roller assistance

Question

I have a sliding glass door that needs at least 1 of the rollers replaced. The only numbers on the door are . . . sgd c20 series 1000. What's the best way to identify the correct part to order?

Thanks

Casey · Accepted Answer

The numbers on the door don't tell us what rollers are on the door now or what can be suggested to be used in its place. If you have not done so already, you will need to remove a roller assembly completely out of the door and upload photos for us to see. We will need as many detailed measurements of the part as possible.