Sash Balance

A home owner from Castle Rock, CO says:

I am trying to determine the weight to use on my balance. From the pictures on you products, I have determined that I may need the 33" Series 380 Channel Balance Product Code: S380-33.

I am not sure which sash option to choose. The stamp information on my balance states: "32 3 GQ CALDWELL". I am guessing the 3230, but that is just a guess based on the 32 3.

Please let me know what you suggest, as I also added pictures.

Thank you!

User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Yes, usually a stamp of 32 3 corresponds to our 3230 option. Just make sure your sash weight matches the strength of the option, as shown for our S380-33.
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