Bob from SWISCO responded:
July 17, 2020
Sorry to hear the 26-119 didn't work for you. You can view our Return Policy here. These sash release levers are highly dependent on the length of the prongs, as well as the distance between them; because this style of tilt latches isn't used as much anymore, finding replacements can be very difficult. The only other option that comes to mind is the 26-235. Compare the prong dimensions to see if you think this might work. If not, however, you might be better off converting to newer, surface-mount tilt latches like the 26-228 and 26-229 or 26-193 and 26-194. The video below shows how to do this. |