Sash Release Lever

A home owner from Waynesville, OH says:
See order # 1441365 for Sash Release Lever 26-119. These levers do not fit properly. the "U" shaped insert are to wide of our existing windows. While your's are 1/2"w x 1/2"h Our's are 3/8"w x 5/16"h. Otherwise the handle shapes and sizes are nearly identical.

Picture attached.

I'd like to return this order and reorder the correct size.
Thumbnail of the uploaded file named Preston_Release_Lever_071520.jpg
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Bob from SWISCO responded:

Sorry to hear the 26-119 didn't work for you. You can view our Return Policy here. These sash release levers are highly dependent on the length of the prongs, as well as the distance between them; because this style of tilt latches isn't used as much anymore, finding replacements can be very difficult. The only other option that comes to mind is the 26-235. Compare the prong dimensions to see if you think this might work. If not, however, you might be better off converting to newer, surface-mount tilt latches like the 26-228 and 26-229 or 26-193 and 26-194. The video below shows how to do this. 

Replace an Internal Latch with a Surface Mounted Latch [1080p]
Replace an Internal Latch with a Surface Mounted Latch [1080p]
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Styles of Tilt Window Latches
Styles of Tilt Window Latches
GUIDE
READ >
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