Sash String is Torn

A home owner from Middletown NJ says:

May 9, 2023

The right sash string tore and I can't keep the bathroom window open. The glass shows Anderson MC 90-2 XL. The left sash string is missing.

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Emily from SWISCO responded:

May 10, 2023

Thank you for reaching out to us! I'm afraid we can't identify what Andersen balances you may need from these photos. In order to help, we will have to see a clear photo of all the numbers stamped on your balance box.

A home owner from Middletown NJ says:

May 14, 2023

The window pane is marked MC 90-2 and the size is 20 1/2" x 16".

The numbers on the sash balance are: 519 3 BJ31 7 90 H600A-3 11600-1

I need to replace both sash balances.

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Emily from SWISCO responded:

May 15, 2023

Thanks for getting back to us. Take a look at the 24-531 Andersen sash balance. This is designed to replace balances that have the 519 stamp. Review the specifications and see what you think.

Andersen Sash Balance, 519, 523, 525, 527, 531

24-531

$54.20

How to replace an Andersen Window Balance

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