Sash Window Balancer

A quick learner says:
Dear Sir/Mam:

I need your help to identify our window balancers to replace. It is 3250 model. Attached please find images of its both tips and also the code on the balancer. The length of the metal portion is 33 inches.

Your help is greatly appreciated!

User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for contacting us. This balance could either be our S380-33 or S385-33 depending on the size of the bottom shoe. Compare your measurement to the dimensions we show for each balance to confirm the better match.
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