Sash balance & window latch

A handy person from Los Angeles county says:
Good morning, I'm looking for two 27" sash balances and a latch for two aluminum windows.
I've attached images two of each end of the sash balance and the latch. On the balance near the end is "27 4" as well as, in smaller print, RN then BS1 printed sideways and 7H.
The latch body is 3/4 x 2 13/16" and has 10R2 printed on the bottom. Thanks John
User submitted photos of a window balance and latch.
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Tom from SWISCO responded:
Thanks for posting, John. Before I can suggest a replacement balance for you, I just need a bit more information. Are you sure that the balance is 27"? Usually these type of balances end on the 5/8". Let me know! Make sure to only measure the metal channel.

Also, there should be a metal clip attached to the end of the string. Could I see a few pictures of that? It will be vital to our identification process.

For the lock, I would recommend taking a look at our 90-005 and comparing its dimensions to your own hardware. Do these match up?
A contractor from Los Angeles county says:
The metal is 27 5/8" long. The metal clip must be still with the window.
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Tom from SWISCO responded:
Thank you for the length. The last thing I need now is a picture of that metal clip. Let me know!
A contractor from LA County says:
Hello again, Here is a picture of the end hook/clip, which I hope will help in identifying the balance. Also I need a top balance stop. Thanks John
A customer submitted photo of channel balance attachments.
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Donna from SWISCO responded:
Perfect, that is all the information we need to get started. I will email you a custom ordering link shortly!
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