Sash balance replacement

A home owner from Montrose, PA 18801 says:
I have Andersen dual payne double hung windows that were installed in 1973. They are in good shape but, I have some broken cords. I have removed the top plate and the only numbers found are: a small D1 space 7 space 27. The windows are 36 wide X 45 high. What replacement balances do I need?
Profile picture of Emily
Emily from SWISCO responded:

Hi there!

If your balance is marked "727", then you'll need our 24-737 Andersen sash balance. This is meant to replace old Andersen Sash Balances that have the stamp code 7#27 or 727.

How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.