Sash balancer

A contractor from Fort st John B.C. says:
November 26, 2019
I need to supply replacement sash balancers for my customers vertical sliding windows. The manufacturer is unknown, the windows were installed in the late 90's each sash is 32" wide and 22" tall.
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Tom from SWISCO responded:
December 3, 2019

Thanks for posting, John. Can you confirm the size of your hardware? I can't match your dimensions up to anything. We specifically need to know the width and thickness of the shoe and the thickness of the spring. Please be as precise as possible. I think you might have our 15-111 shoe, along with our Series 160 spring, but you'll have to confirm that our sizes match up. If I'm right, you can reuse your old covers.

As for the pivot bar, see our 26-241.
A contractor from Fort st John B.C. says:
December 3, 2019
Hello Tom, the dimensions are accurate as per the drawing. The thickness of the spring is 1/2" and the shoe is 9/16" Thank you for looking into this for me. None of the sources that I have checked can match these sizes either it is frustrating.

Thank you.

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Tom from SWISCO responded:
December 3, 2019

You are very welcome. Glad we could help. 
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-111
$2.44
Pivot Bar, 3"
Pivot Bar, 3"
26-241
$1.38
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