Sash balances

A home owner from Canada says:
I would like to make sure I order the right sash balance. On the pictures, you can see the number stamped on. It measures 24 inches. The yellow end measures: 1"2/32 and 15/16" and the white end measures: 1" X 1" X 15/16".

I add to my cart: 8 - Product Code S377-24. Would you please tell me if this number would be the right one for my windows. If so, I will send my order.

Thanking you in advance....
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for your patience. I'm glad you sent photos to us for confirmation. This is not a Series 377 balance. Rather, this is an old balance Traco used. It's not a standard combination for us, but we can custom make it with our 15-004 shoe and 19-041 top, if you wish.

Check out this Custom Channel Balance Request Form I've started for you based on your specifications and fill out the blank fields. One of our representatives will get back to you with a price quote and an item to add to your cart.
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