Paul from SWISCO responded:
July 28, 2022
Hello, Take a look and compare the dimensions of the 18-124P Rollyson top sash guides to your original guides. If you need new balances as well, we would need to see an undamaged assembly removed from the window, including any end attachments, to compare to our inventory. Thank you. |
Casey from SWISCO responded:
August 30, 2022
Thanks for getting back to us. Your assembly reminds me of the S371 channel balance, which is commonly used with your 18-124P sash guide, but the wings on your end fittings look larger than the ones attached to our balance. For that reason, I'm going to have one of our senior experts take a look to confirm if that would be a problem or if we can supply any other replacement options. We'll get back to you as soon as more information is available. |
Paul from SWISCO responded:
August 31, 2022
For your Rollyson window, the S371-28 with a 2740 strength option should work for you since the width of the wings isn't a critical dimension. Take a look and let us know if you need anything else. |