Sash cam for 2740 28" balance

Home Owner from Columbus, OH

Jul 25, 2022 12:10 pm

I'm looking for what I think might be called a sash cam. Please see attached photos. The spring in my window balances become stiff and break this piece when I have to apply excessive force to close the window. I'll also need to replace these balances with the stiff springs when I place my order.

5 user uploaded images

5 Replies

Paul from SWISCO

Jul 28, 2022 8:40 am

Hello,

Take a look and compare the dimensions of the 18-124P Rollyson top sash guides to your original guides.

If you need new balances as well, we would need to see an undamaged assembly removed from the window, including any end attachments, to compare to our inventory. Thank you.

Home Owner from Columbus, OH

Aug 30, 2022 10:25 am

Please see the attached photos of a 28" balance I need and provide your order number.

Thanks,
Scott

5 user uploaded images

Casey from SWISCO

Aug 30, 2022 11:36 am

Thanks for getting back to us. Your assembly reminds me of the S371 channel balance, which is commonly used with your 18-124P sash guide, but the wings on your end fittings look larger than the ones attached to our balance. For that reason, I'm going to have one of our senior experts take a look to confirm if that would be a problem or if we can supply any other replacement options. We'll get back to you as soon as more information is available.

Paul from SWISCO

Aug 31, 2022 9:14 am

For your Rollyson window, the S371-28 with a 2740 strength option should work for you since the width of the wings isn't a critical dimension. Take a look and let us know if you need anything else.