Sash cams and balances for Viking single-hung aluminum window

A home owner from Vacaville CA says:

I need (2) sash cams and (2) block-and-tackle balances for a Viking window.

The balances are Viking # 2240 balances (9/16" channel width, metal channel length is 23 inches long). The black cams are connected to the window.

Bottom section of the cam in window channel is 5/8" wide,

and the top lip on the sash cam is 7/8" wide.

See attached photos of the balances and the broken sash cam.

Thanks. - Doug

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Bob from SWISCO responded:

Hey Doug. For the channel balance, see if the S395-23 matches what you need. Be sure that the nylon fittings on both ends match up. You'd need a stamp option of 2240. For a new Top Sash Guide, see if the 18-009 looks right. 

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