Sash channel and Sash channel cam guide for Single hung window

Home Owner from Tampa, FL
Please let me know the exact channel and channel guide i need to order for this window.
5 user uploaded images
7 Replies
Home Owner from Tampa, FL
The channel (metal portion) lenght is 30 inch
Lauren
Lauren from SWISCO
SWISCO
Expert

Hello, thank you for posting,

We can assist with your repair, but to further review, are you able to show us the inside of the metal channel where we can view the connection point between the spring and pulley connection. Please also confirm the number stamped on the metal channel. 

For the top sash guide, it is too damaged to confirm an exact replacement. To further review, are you able to provide an undamaged view of the other side? Start by reviewing the dimensions of the 18-166 and let us know how they compare to move forward. Thank you! 

Home Owner from Tampa, FL
Which channel I should order? On current channel it says - 29 3 KW CMC 11
Lauren
Lauren from SWISCO
SWISCO
Expert

Hello,

To narrow down the series you need for your window, we will need to see an additional picture where we can view the connection point between the spring and pulley system within the metal channel. From there we can move forward with identification. Thank you! 

Home Owner from Tampa, FL
Lauren - thanks for prompt response.  I have provided the picture of spring and Lilly system... not sure what additional picture you are looking for?
3 user uploaded images
Lauren
Lauren from SWISCO
SWISCO
Expert

Thank you for the additional pictures!

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

You will need a 30" balance with a 2930 stamp option. Please review and let us know if you have any additional questions! 

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

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