Sash guide

Quick Learner from Venice Florida
Hi,
I have several broken sash guides on my PGT SH-4000 windows.  Which part would I need for repair. I love you instructions on your site. 
6 Replies
Lauren
Lauren from SWISCO
SWISCO
Expert

Hello, thank you for posting,

Unfortunately we are not able to cross reference the information provided. To further review, we will need to see pictures of the original top sash guide. It would be best to see an undamaged part if possible. From there we can compare to our selection to determine a possible match. Thank you! 

Quick Learner from Venice Florida
I a attached a picture of the guide still attached to the window. Does this help identify what I need?
2 user uploaded images
Lauren
Lauren from SWISCO
SWISCO
Expert

Thank you,

I cannot fully confirm while installed, but please start by reviewing the style and dimensions of the 18-015 PGT top sash guide. I recommend removing to confirm it has the same side grooves and measurements. Let us know if there are any discrepancies! 

Alternate view of 18-015
Alternate view of 18-015

Alternate view of 18-015
Alternate view of 18-015

Quick Learner from Venice Florida
Hello,
I removed the guide and measured it. It appears that the 18-015 PGT sash guide will work perfectly. I will order on your website. Thank you for the help. 
Lauren
Lauren from SWISCO
SWISCO
Expert

No problem! Happy to assist. Please let us know if you have any future hardware questions! 

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