Sash guides
Home Owner from Florida
May 3, 2017 10:12 am
I need two sash guides in white to match up with part #2740
8 Replies
Tom from SWISCO
May 3, 2017 2:45 pm
I'm not sure what it is you have. That looks like a stamp for a channel balance, which isn't a part number. We also cannot use a balance to identify a top sash guide, since most channel balances are compatible with numerous different guides. I'll need to see a picture of your top sash guide out of the window so we can see it. Specifically, I'd like to see a picture of it from the front and from the side, sort of like a mug shot. Dimensions would also be a huge help.
Home Owner from Florida
May 5, 2017 1:46 pm
Please look at the attached photos to see if this can help
Tom from SWISCO
May 9, 2017 2:32 pm
Thanks! This looks like our 18-174 top sash guide. See what you think. Unfortunately, it's only available in black.
Home Owner from Florida
May 10, 2017 10:27 am
I only found them in black here in Florida. Don't understand why all windows come in white, and they are not making sash guides in white. They look terrible on the window. Can these be painted?
Tom from SWISCO
May 11, 2017 10:36 am
I totally understand your frustration. White windows seem to be far more common than black windows, but some manufacturers are just set in their ways. It can be painted of course, though painting from black to white never looks as good as you'd like (in my experience).
Home Owner from Florida
May 11, 2017 2:41 pm
Ok...I understand I guess. Makes no sense to me that you don't carry white, but if you don't you don't. Do you know of any competitor that carries the white. This window is part of a bow window, therefore it is going to look ridiculous to have all white and then see one black guide. Thanks for your help.
Tom from SWISCO
May 12, 2017 11:16 am
If they made it in white, we'd carry it in a heartbeat, I promise. It's not a choice we made, it's just that they don't make in this color. I apologize for the inconvenience.
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