Hi - I can't find this type of guide on your website? Please help.
I checked out the 19-004 and I reviewed the customer questions but the dimensions don't match. Thanks.
Hello,
Your top fitting reminds me of the 19-041, which is commonly used with the 15-004 bottom shoe. Take a look and see how the specifications compare to yours. If it's a match, just let us know how many you need and we would be happy to send over an order link and price quote to have these made for you since we do not carry a stock option with this combination of attachments.
Also, please note that the top sash guide is a separate part from the balances, which holds them in place below the sash. If you need that part as well, we would need to see an undamaged guide removed from the window to compare to our inventory. Thank you!
Unfortunately, custom orders can't be placed over the phone but if you could tell us how many balances you need, we can send over an order link and price quote.
We just sent over an order link and price quote for you to review. Take a look and let us know if you need anything else. Thank you!
Your guide reminds me of the 18-181 but the front piece may have broken off of the piece in your photos. Take a look and see how the dimensions compare to yours.
![How to Replace a Top Sash Guide [1080p]](../../images/videoThumbnails/107.jpg)
