Sash top guide for 18" 17-20

A home owner from Lake Worth, FL says:
April 12, 2022

Hi - I can't find this type of guide on your website? Please help. 

I checked out the 19-004 and I reviewed the customer questions but the dimensions don't match. Thanks.

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A home owner from Lake Worth, FL says:
April 13, 2022
I need the channel balance top for an 18" non-tilt window. The balance is marked only 1720 and what looks like BS1. The closest balance top I have found on your website is on your 377 series. But the dimensions on that associated 19-018 top do not match exactly. The 1" height is close (mine is 15/16) but the width on mine is also 15/16 (the 19-018 has only a 7/8 width).
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Casey from SWISCO responded:
April 14, 2022

Hello,

Your top fitting reminds me of the 19-041, which is commonly used with the 15-004 bottom shoe. Take a look and see how the specifications compare to yours. If it's a match, just let us know how many you need and we would be happy to send over an order link and price quote to have these made for you since we do not carry a stock option with this combination of attachments. 

Also, please note that the top sash guide is a separate part from the balances, which holds them in place below the sash. If you need that part as well, we would need to see an undamaged guide removed from the window to compare to our inventory. Thank you!
A home owner from Lake Worth, FL says:
April 14, 2022
Thank you very much! That is the correct top. The bottom shoe is actually a 15-005. Will call for an order.
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Casey from SWISCO responded:
April 14, 2022

Unfortunately, custom orders can't be placed over the phone but if you could tell us how many balances you need, we can send over an order link and price quote. 
A home owner from Lake Worth, FL says:
April 14, 2022
I need 2 balances please.
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Casey from SWISCO responded:
April 15, 2022

We just sent over an order link and price quote for you to review. Take a look and let us know if you need anything else. Thank you!
A home owner from Lake Worth, FL says:
April 22, 2022
Hi - I realize I need new top guides as well. 15/16ths across top. 1/2 wide. Can u tell me the number?
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Casey from SWISCO responded:
April 25, 2022

Your guide reminds me of the 18-181 but the front piece may have broken off of the piece in your photos. Take a look and see how the dimensions compare to yours. 
A home owner from Lake Worth, FL says:
April 25, 2022
Thank you!
Channel Balance Top, New Security
Channel Balance Top, New Security
19-041
$1.30
Winged Channel Balance Shoe, 1" Depth
Winged Channel Balance Shoe, 1" Depth
15-005
$0.74
Window Sash Guide, 9/16"
Window Sash Guide, 9/16"
18-181
$1.40
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