Sirs,
Purchased the rollers you see in the pics from you, I ordered the 84-020 (pictured) and they are about 1/8" to wide, I applied for a RMA. Can you get me the right ones. Not sure of the brand of door.
Mike
Tom from SWISCO responded:
September 14, 2018
Hi there- thanks for posting! I'm sorry that the roller you purchased didn't work out for you. Without seeing your old roller it's hard to tell, but take a look at our 84-064 and 84-083 rollers to see if they match up to what you had. If you can find an original roller and take a photo of that we can give you a better idea, if not these two may be good options to try. |